Shipping policy
Shipping Policy
Thank you for shopping with Riad Shop. We are committed to providing a reliable, transparent, and customer-focused shipping experience. Please review our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are processed Monday through Friday, excluding weekends and public holidays. Once your order has been processed and shipped, you will receive a shipping confirmation notification.
Shipping Methods & Estimated Delivery Times
Economy Shipping
Estimated Delivery Time: 12–16 Business Days
Shipping Cost: $5.99
Standard Shipping
Estimated Delivery Time: 9–12 Business Days
Shipping Cost: $7.99
Free Standard Shipping
Available on all orders of $100 USD or more.
Estimated Delivery Time: 9–12 Business Days
Priority Shipping
Estimated Delivery Time: 6–8 Business Days
Shipping Cost: $14.99
Express Shipping
Estimated Delivery Time: 4–6 Business Days
Shipping Cost: $19.99
Premium Express Shipping
Estimated Delivery Time: 3–4 Business Days
Shipping Cost: $24.99
Order Tracking
A tracking number will be provided once your order has been shipped. Customers can use the tracking information to monitor the progress of their shipment and receive updates regarding delivery status.
Shipping Destinations
We currently ship throughout the United States. Delivery availability may vary depending on the destination and shipping carrier coverage.
Delivery Information
Estimated delivery times begin after the order has been processed and shipped. Delivery times are provided as estimates and are not guaranteed. Actual delivery times may vary depending on the shipping destination, carrier operations, weather conditions, peak seasons, holidays, and other unforeseen circumstances.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout. Riad Shop is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete shipping details provided by the customer.
Lost, Delayed, or Damaged Packages
While we work with trusted shipping partners, Riad Shop is not responsible for shipping delays caused by carriers, weather conditions, natural disasters, customs procedures, or other events beyond our control. If your package arrives damaged or appears to be lost in transit, please contact the shipping carrier directly for assistance.
Order Changes and Cancellations
Orders may only be modified or canceled before they have been processed for shipment. Once an order has been shipped, changes or cancellations may no longer be possible.
Policy Updates
Riad Shop reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page and become effective immediately upon publication.
Thank you for choosing Riad Shop. We value your trust and appreciate your business.